Sub-Zero Repair Tacoma (206) 472-1140
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Coverage · Tacoma and Ruston

Sub-Zero Repair in the West End, Tacoma

Tacoma Water inside the city limits

Tacoma’s West End is on city water like the rest of Tacoma. Tacoma Water draws mainly on the Green River and brings in its South Tacoma wells only in particularly challenging years.

On a quiet ice maker, then, the question here is seldom what the water holds. It is whether the water is reaching the mold, and whether the freezer is cold enough to ask for it.

Multimeter probing the control board beside the compressor in a built-in refrigerator's lower compartment

What we see here

  1. After a power cut, the ice maker takes no water until the freezer is back down to its set temperature, so a slow return of ice is expected at first.
  2. Sub-Zero's first ice checks include a freezer at 5°F or colder, so a setting nudged upward is worth ruling out early.
  3. A bin that sits off level, or a cube lodged in the mechanism, can halt production while the water supply is perfectly healthy.

On your side of the Shut-Off Line

  1. Read the freezer setting on the display and bring it back to 5°F or colder if it has crept up.
  2. After a power cut, expect the ice to come back slowly, because the ice maker takes no water until the freezer is down to its set temperature.
  3. On Green River water the question is seldom what the water holds, so say what changed and when, and we start at the route it takes.

Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.


Past this line it is a technician's job Sub-Zero Repair Tacoma, (206) 472-1140

Booking

When you book, say whether the power has been off recently and for roughly how long; it changes where the diagnosis starts.

The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.

What the visit covers is on the Sub-Zero ice maker repair page. On this water, read Is Tacoma Water Hard Enough to Scale an Ice Maker first.

Reviews

Said after the visit

4.9/ 5674 reviews

  • Freezer had drifted to 15 degrees and the ice cream was soft. Turned out to be a thermistor reading wrong, not the board another shop wanted to replace. Done in one visit.

    Gareth P.Proctor DistrictDec 2025

  • Bin sat empty for four days and nothing dropped. Inlet valve had failed shut. The part took a week to arrive, which was frustrating, but he fitted it and the machine has run since.

    Lucia B.Stadium DistrictJan 2026

  • Integrated column wedged into a 1920s brick building with barely a finger width either side. It came back out and went in again with the trim untouched — the bit I was genuinely worried about.

    Dev A.Stadium DistrictNov 2025