What we take on
Sealed-system diagnostics under gauges, evaporator and defrost faults, control boards, hinge and gasket work, ice production problems and dual-zone wine storage. Built-in Classic and 600 series, 700 and Designer columns, PRO 48, undercounter units and wine cabinets.
What we turn down
We do not service a dozen other brands, because a technician who sees the same four systems every day gets to the fault faster than one who sees forty. We do not quote a repair over the phone without seeing the unit — a guess that turns into a different number on the day is how people end up feeling cheated. And we do not open anything up before you have agreed a price.
How the money works
A flat $89 service call covers the visit and the full assessment, and it is credited in full against the total if you approve the repair. Parts are quoted at the model-specific part, not a universal substitute that fails again in eight months.
Crews are on the road 8:00 am – 8:00 pm, seven days, and the phone is answered 24/7 — so a fault that starts at midnight can be logged at midnight even though the van arrives in the morning.