Tacoma · Sub-Zero
Refrigerator Repair
Sealed-system, evaporator and control diagnostics on built-in and integrated Sub-Zero refrigerators.
How it lands on the phone
- Fresh food side sitting around 50°F while the freezer is still rock hard
- Compressor never cycles off and the cabinet sides are hot to the touch
- Water collecting under the crisper drawers and freezing into a sheet
- Vacuum door pops back open a second after you close it
What happens on the visit
Temperatures logged at both compartments before anything comes apart, then the sealed system read under gauges and the defrost and control circuits tested in sequence. A Sub-Zero rarely fails in a way that needs guessing — it fails in a way that needs measuring.
You get the cause, the reading it came from, and a firm number for parts and labour. Nothing is opened up or ordered until you have said yes to that number.
Rest of the work
- Freezer Repair Defrost circuit, evaporator and door-seal work on Sub-Zero freezer columns and built-in freezer sections.
- Ice Maker Repair Clear-ice module, inlet valve, filter and drain repairs for Sub-Zero ice makers and standalone ice machines.
- Wine Cooler Repair Dual-zone control, damper and compressor service for Sub-Zero wine storage units and wine columns.
From the route
What the calls sound like
4.9/ 51,363 reviews
Water was pooling under the crisper drawers and freezing into a sheet. Blocked drain, iced solid. Took two visits because the first part was wrong, but he came back and sorted it.
Everett S.Stadium DistrictJul 2025
Fridge side had crept to 51 degrees overnight with a full freezer riding on it. Stalled evaporator fan. He had the motor on the van and it was back at 38 before he left.
Marissa K.Proctor DistrictSep 2025
Both compartments drifted up together after a warm spell. He read it under gauges before touching anything, found the condenser fan motor seized, and had a spare with him.
Naomi F.North TacomaFeb 2026
Tacoma, WA · On site 8:00 am – 8:00 pm, seven days
Tell us what
it is doing
Model number and the symptom is enough to start. Most faults get named on the phone; the visit confirms it under gauges and the price is agreed before a single screw comes out. The line is answered 24/7.