Answers · Undercounter ice machines
Do You Repair Undercounter Ice Machines in Tacoma?
The short answer
Yes: Sub-Zero Repair Tacoma works on Sub-Zero undercounter ice machines in homes, from the current Designer model back to the UC-15I and 315I.
Check in this order
- Leave it switched on a full 24 hours, as Sub-Zero says these machines may not cycle sooner.
- Read the panel: a lit REPLACE FILTER wants a new Sub-Zero cartridge, and a flashing 2, 4 or 8 on a UC-15I is a set delay.
- Open the water shut-off fully under the sink, in an adjacent cabinet or in the basement; one behind the kickplate is ours.
- Keep it out of direct sun and heat, because the storage bin is not refrigerated.
- Follow the visible drain hose for a kink or a loop, the two faults Sub-Zero names for standing water.
Past this line it is a technician's job Sub-Zero Repair Tacoma, (206) 472-1140
Behind the answer
A visit tests what an owner cannot see: the inlet valve and its flow, the freeze and release of each batch, and whether the gravity line or the drain pump clears the melt.
The terms match any Sub-Zero ice maker repair here: one figure after the diagnosis, and nothing fitted until you agree it. Restaurant and hotel bar machines are outside our work.
Related questions
Is some water in the bin normal?
A little is. The bin has no refrigeration, so unused ice melts and leaves through the drain while the machine replaces it. Water that pools and stays is a drain fault, not melt. If the visible hose looks clear, call Sub-Zero Repair Tacoma on (206) 472-1140.
How do I tell a pump model from a gravity one?
Read the model number on the rating plate, which the UC-15I guide places in the upper left corner of the ice storage bin. A P after UC-15I marks the pump version; without it, the machine relies on gravity and needs its drain lower than the outlet.
- Signed
- Marta Fennimore
- Role
- Refrigeration technician — ice systems and water supply
- In the trade
- 12 years
- Holds
- EPA 608 certified
- Checked
- Sep 18, 2026