Coverage · Across the Narrows
Sub-Zero Repair around Wollochet Bay
Ask your water utility
Wollochet Bay is a long, shallow inlet off Hale Passage, between Fox Island and the Gig Harbor Peninsula. On a shoreline lot the ice machine may sit out on a deck, and outside the rules change.
Sub-Zero builds the UC-15I(P)O for outdoor use and sells the Designer DE50I clear ice maker for indoor or outdoor installation. A model made only for indoors should stay indoors.
What we see here
- Out on a deck, ice waits in a bin with no cooling of its own, so on a warm afternoon a thin layer can be melt, not a failure.
- Outdoors the machine should be on a GFCI outlet, as the UC-15I(P)O installation guide requires, so a machine that has gone dark may simply have a tripped outlet.
- The county health department notes that saltwater intrusion into a private well happens more often in coastal areas, which makes a shoreline well worth testing for salt.
On your side of the Shut-Off Line
- Reset the outdoor GFCI outlet a single time if its button has popped out; should it trip again, stop there and call.
- Check the model is one Sub-Zero builds for outdoor use before a machine on the deck gets the blame.
- Follow the drain line wherever you can see it and look for a kink or a loop.
- On a shoreline well, ask for a salt test: the county health department notes saltwater intrusion is more common in coastal areas.
Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.
Past this line it is a technician's job Sub-Zero Repair Tacoma, (206) 472-1140
Booking
Tell us whether the machine stands indoors or outside, and whether the house is on a water system or a well. If it sits on a deck reached from outside, say how to get to it.
The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.
What the visit covers is on the Sub-Zero ice maker repair page. On this water, read Is Well Water Across the Narrows Hard on an Ice Maker first.
Same water source, next door
Reviews
Said after the visit
5.0/ 51,479 reviews
Both compartments drifted up together after a warm spell. He read it under gauges before touching anything, found the condenser fan motor seized, and had a spare with him.
Naomi F.North TacomaFeb 2026
Two shops told us the module was dead. This one changed a clogged filter, tested the inlet valve and told us to wait a day. Full bin by morning.
Colleen & Ray T.North TacomaJun 2025
Upper zone was holding five degrees off its setpoint while the lower zone was fine. Thermistor, not the board. He talked me through the readings before he ordered anything.
Oriana C.North TacomaMar 2026