Sub-Zero Repair in Des Moines

What we see here

1. 01 Highline's supply is mostly surface water the district buys in, blended with treated water from its own wells, one of which is in Des Moines.
2. 02 Before the district's groundwater joins the supply, it runs through greensand filters that take out low levels of iron and manganese.
3. 03 A Sub-Zero has no water shut-off of its own; the valve on its line is fitted by a plumber, and Sub-Zero asks for it to be somewhere the owner can reach.

On your side of the Shut-Off Line

1. 01 Read the district name on your water bill: Highline and Lakehaven both serve parts of the city.
2. 02 Find where the plumber put the shut-off on the refrigerator's line, and say if it is somewhere you cannot reach.
3. 03 Taste a glass from the kitchen tap beside a cube; a metallic note in both belongs to the supply rather than to the ice maker.

Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.

Booking

Des Moines is the last stop north on our list. When you book, say which utility bills you for water and whether the unit is in a house or a condominium.

The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.

What the visit covers is on the Sub-Zero ice maker repair page. On this water, read What Water Pressure Does a Sub-Zero Ice Maker Need first.